FAQs

Heartburn

OLEX

What is heartburn?

People often describe heartburn as a feeling of burning discomfort just behind the breastbone that moves up toward the neck and throat. Some may get a bitter or sour acid taste in the back of their throats. Heartburn can last for several hours and get worse after eating.

Why do we have acid in our stomach?

Acid in the stomach is our first line of defense against food-borne pathogens that may be ingested as we eat and drink. Acid in the stomach also plays a role in the absorption of vitamins (e.g., Vitamin B12), the digestion of proteins, and helps get food moving through the digestive tract.

How common is heartburn?

Close to a quarter of Canadians experience heartburn daily or more often.

How can I tell the difference between heartburn and a heart attack?*

Heartburn:

  • A sharp, burning pain that generally occurs shortly after meals
  • Rarely radiates to the neck, shoulders or arms
  • Usually relieved by taking liquid antacids

Heart attack or angina:

  • A tight or full feeling, dull or crushing pressure/pain in the middle of the chest
  • May occur with activity or exertion
  • Pain can radiate to the shoulders, neck, arms or jaw
  • Frequently accompanied by a cold sweat, shortness of breath, nausea or vomiting
Why OLEX?

OLEX is the first and only non-prescription heartburn medication with PPI action approved in Canada for frequent heartburn (2 or more days a week). With one pill a day for 14 days, it’s the effective heartburn relief you‘ve been waiting for!

How is OLEX different from other heartburn medications?

OLEX works differently from other non-prescription heartburn products, such as antacids and other acid reducers. OLEX stops acid production right at the source. This latest-generation treatment acts directly on the stomach acid pump.

Does OLEX work immediately?

Although OLEX will start to suppress acid within a few hours of the first dose, it’s not intended for instant relief. Some people get complete relief of symptoms within 24 hours, but you may have to take OLEX for 3 to 5 days to feel the full effect. Make sure you take the entire 14-day treatment to protect yourself against frequent heartburn, even if you feel heartburn relief in the first few days. Also, talk to your doctor or pharmacist before you use OLEX if you are taking any other medicines to reduce stomach acid.

How often should I take OLEX?

OLEX should be taken once a day for 14 days, preferably before eating in the morning. You should wait 4 months before taking a course of OLEX again, if required. Consult your doctor if you feel you need to take more than 1 course of treatment within a 4-month period as this might indicate a more serious condition.

What should I do if I miss a dose?

A missed dose can be taken within 12 hours of the scheduled time. If more than 12 hours have passed, just skip it and take your next dose on time.

What does BTC mean?

Behind-the-Counter refers to medicine that is stocked behind the counter of a pharmacy which requires the attention or counsel of a pharmacist before being dispensed or handed over to a consumer or patient.

Heartburn

What is heartburn?

People often describe heartburn as a feeling of burning discomfort just behind the breastbone that moves up toward the neck and throat. Some may get a bitter or sour acid taste in the back of their throats. Heartburn can last for several hours and get worse after eating.

Why do we have acid in our stomach?

Acid in the stomach is our first line of defense against food-borne pathogens that may be ingested as we eat and drink. Acid in the stomach also plays a role in the absorption of vitamins (e.g., Vitamin B12), the digestion of proteins, and helps get food moving through the digestive tract.

How common is heartburn?

Close to a quarter of Canadians experience heartburn daily or more often.

How can I tell the difference between heartburn and a heart attack?*

Heartburn:

  • A sharp, burning pain that generally occurs shortly after meals
  • Rarely radiates to the neck, shoulders or arms
  • Usually relieved by taking liquid antacids

Heart attack or angina:

  • A tight or full feeling, dull or crushing pressure/pain in the middle of the chest
  • May occur with activity or exertion
  • Pain can radiate to the shoulders, neck, arms or jaw
  • Frequently accompanied by a cold sweat, shortness of breath, nausea or vomiting

OLEX

Why OLEX?

OLEX is the first and only non-prescription heartburn medication with PPI action approved in Canada for frequent heartburn (2 or more days a week). With one pill a day for 14 days, it’s the effective heartburn relief you‘ve been waiting for!

How is OLEX different from other heartburn medications?

OLEX works differently from other non-prescription heartburn products, such as antacids and other acid reducers. OLEX stops acid production right at the source. This latest-generation treatment acts directly on the stomach acid pump.

Does OLEX work immediately?

Although OLEX will start to suppress acid within a few hours of the first dose, it’s not intended for instant relief. Some people get complete relief of symptoms within 24 hours, but you may have to take OLEX for 3 to 5 days to feel the full effect. Make sure you take the entire 14-day treatment to protect yourself against frequent heartburn, even if you feel heartburn relief in the first few days. Also, talk to your doctor or pharmacist before you use OLEX if you are taking any other medicines to reduce stomach acid.

How often should I take OLEX?

OLEX should be taken once a day for 14 days, preferably before eating in the morning. You should wait 4 months before taking a course of OLEX again, if required. Consult your doctor if you feel you need to take more than 1 course of treatment within a 4-month period as this might indicate a more serious condition.

What should I do if I miss a dose?

A missed dose can be taken within 12 hours of the scheduled time. If more than 12 hours have passed, just skip it and take your next dose on time.

What does BTC mean?

Behind-the-Counter refers to medicine that is stocked behind the counter of a pharmacy which requires the attention or counsel of a pharmacist before being dispensed or handed over to a consumer or patient.

This information is not intended to be used as a substitute for medical advice. Any concerns or questions you have about your health or the health of your family should be discussed with your healthcare provider.